How secure is this store?

All payments are processed via Shopify payments. Shopify uses the highest level of encryption and data security to ensure your details are protected at all times.

Do you ship internationally?

Yes, we are based in the United Kingdom and we ship all over the world*. The shipping cost will be calculated accordingly of the destination at checkout. International taxes and duties are determined by your local customs authority.

*For orders from the EU; import duties and taxes are already included in your payment, this means you will NOT need to pay anything else at the arrival and delivery of the parcel.

*If your order is to the United States and is less than $800, you won't incur any additional duty costs on your delivery.

Do you accept all credit cards?

Yes, the payment through Shopify payments is highly secure and can be done using any credit card including Visa, MasterCard, Maestro, American Express, Paypal, Apple Pay, etc.

Why the prices are so convenient for such a high quality product?

Because all Panama hats and accessories we offer come from direct fair trade from skilled artisans without intermediaries. Cutting out the middle exporter dealer, allow us to pay fair wages to the weavers, that also allow us to offer you the best products at the best market prices.

Can I return if bought in store or other website?

Please contact the retail partner or factory (outlet) store where the product was purchased and request a return or exchange.

Do you offer custom sized Panama Hats?

Yes, if you need a half size hat or the size you would like is not listed, let us know and our expert milliner will do this for you at no extra cost, please follow this simple measurement method bellow:


Do you offer wholesale pricing?

Yes. If you would like a wholesale account, please contact us and include your business details in your message. We offer wholesale prices of all the 'Classic Panama Hat Collection' for women and men.

Learn more: click here

Is it possible to add my brand to your Panama Hats?

Yes, please during the wholesale ordering process, send us your logo in Adobe Illustrator format. Once the order is paid, we get started to get your customised logo imprinted on the exterior band to add to the Panama Hats to enjoy them for events or to dispose at your classy boutique.

TO BECOME A LA MARQUEZA HATS STOCKIST: please click on the following link: https://www.genuinepanamahats.co.uk/pages/customisation