Delivery & Returns

Delivery Information

We will ship your hat ready to wear with a complimentary branded dust bag in a generic box.

If you require a gift box, please take this option to make for you a gorgeous box, that will also be useful for your hat storage. 

Or just add to your order a luxurious travel tube or the traditional balsa box, both accessories  considered great and useful complements for quality rollable Genuine Panama Hats.

Dispatch Time: 1-2 business days

Delivery Times (estimates):

Shipping inside UK: Royal Mail 1st Class Signed and Tracked FREE!

Shipping to EU: Royal Mail International Signed, may take between 7 - 15 business days, price: £15.00

Shipping to the rest of the world: Royal Mail International Signed, may take between 7-25 business days, price: automatically generated by the system


Easy Returns and Exchanges

We strive to keep all our customers happy. If you wish to exchange an item, you could contact us at about the matter within the 14 days limit of the purchase and complete the form below to request a return or exchange.

If you need to exchange the size of your hat, we are glad to offer the replacement immediately (subject to availability), please refer to all our Terms and Conditions

To return/exchange a product, please use the address and form below:

6 Langley House,
Princess Marina Drive,
Arborfield Green,